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Users:
WatzFun is not responsible for any refunds for products or services purchased from our advertisers. Any disputes for products or services purchased from our Advertisers are between the purchaser and the merchant and are subject to the advertisers return/refund policy.
Merchants:
Our refund and returns policy applies to listing packages purchased by advertisers only and lasts 5 days. If 5 days have passed or your event has expired since your purchase, we cannot offer you a refund.
To complete your refund, we require a receipt or proof of purchase.
There are certain situations where only partial refunds are granted:
Once your request is received and inspected, we will send you an email to notify you that we have received your refund request. We will also notify you of the approval or rejection of your refund.
If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.
Late or missing refundsIf you haven't received a refund yet, first check your bank account again.
Then contact your credit card company, it may take some time before your refund is officially posted.
Next contact your bank. There is often some processing time before a refund is posted.
If you've done all of this and you still have not received your refund yet, please contact us at [email protected].
Sale itemsOnly regular priced listing packages may be refunded. Sale packages cannot be refunded.
Contact us at [email protected] for questions related to refunds.